Thinking small is a self-fulfilling prophecy. Dulwich Construction Limited (DCL) creates and communicates a bold direction that inspires results. We think differently and look around corners for ways to serve customers. Our core value is expressed in the acronym FRESH
We try not to spend money on things that don’t matter to customers. Frugality breeds resourcefulness, self-sufficiency, and invention. There are no extra points for headcount, budget size, or fixed expense.
A good company RESPECT its customers. A good company start with the customer and work backwards. DCL will work vigorously to earn and keep customer trust. Although DCL will pay attention to competitors, we will obsess over our customers.
DCL raises the performance bar with every hire and promotion. We recognize exceptional talent, and willingly move them throughout the organization. We develop leaders and take seriously their role in coaching others.
DCL have relentlessly high standards – many people may think these standards are unreasonably high. DCL is continually raising the bar and driving their teams to deliver high quality products, services and processes. DCL ensures that defects do not get sent down the line and that problems are fixed so they stay fixed.
Good employees are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say, “that’s not my job.”
The old adage that “honesty is the best policy” holds true. DCL holds honesty and integrity as a cornerstone of its business model. Honest business practices build foundations of trust and reputation with customers, suppliers and investors. We want our customers, suppliers and investors to have confidence that they are dealing with a reputable company with high integrity. All DCL staff are trained to uphold high business ethics.